What payment methods do you accept?
We accept major credit and debit cards and PayPal, subject to the payment methods available at checkout.
Do you ship internationally?
Yes. International shipping is available to eligible destinations. Shipping rates are shown at checkout. See our Shipping Policy for details.
How long does delivery take?
Orders are normally dispatched within 1–3 business days, Monday through Friday. Delivery time depends on the destination, carrier, and selected service.
Are your items genuine?
AVE GEPARDA makes reasonable efforts to verify the authenticity of branded and vintage pieces. Items are inspected and described before listing. When authenticity cannot be reasonably established, the item will not be represented as authenticated.
Do you sell brand-new items?
The shop primarily focuses on vintage and pre-owned pieces. Any new, unused, or deadstock item will be identified accurately in its listing.
What should I do if my order has not arrived?
Check the tracking link in the shipping confirmation and contact the carrier when appropriate. You can also contact admin@avegeparda.com with your order number if the package appears delayed or lost.
Do you accept returns or refunds?
Eligible returns are accepted within 14 days of delivery. Approved returns are refunded to the original payment method, subject to our Refund Policy and applicable law.
Can I cancel an order?
Contact us at admin@avegeparda.com as soon as possible. Cancellation cannot be guaranteed once fulfillment has started or the order has shipped.
Do vintage items show signs of wear?
Yes. Vintage and pre-owned pieces may have normal signs of age, wear, fading, patina, or previous use. Any material condition issue that we identify will be described in the listing.
Can I request measurements or more photos?
Yes. Contact us before purchasing and we will provide additional measurements, details, or photos when available.